{"id":21611,"date":"2025-12-03T08:50:47","date_gmt":"2025-12-03T16:50:47","guid":{"rendered":"https:\/\/www.fictiv.com\/?post_type=cpt_help&#038;p=21611"},"modified":"2025-12-03T09:50:30","modified_gmt":"2025-12-03T17:50:30","slug":"should-i-use-a-personal-email-or-company-email-for-my-fictiv-account","status":"publish","type":"cpt_help","link":"https:\/\/www.fictiv.com\/help\/getting-started\/should-i-use-a-personal-email-or-company-email-for-my-fictiv-account","title":{"rendered":"Should I use a personal email or company email for my Fictiv account?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We\u2019re making changes to the Fictiv experience based on your account email address. Using a company email helps us verify your account, connect you with the right resources, and provide a more tailored experience for your organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this guide, we\u2019ll walk you through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The differences in access between personal and company emails<\/li>\n\n\n\n<li>Why upgrading to a company email unlocks the full power of the platform<\/li>\n\n\n\n<li>What\u2019s changing<\/li>\n\n\n\n<li>How to easily update your account to use a company email<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What do I get with a personal email?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you log in with a personal email address (e.g., Gmail, Yahoo, Hotmail), you will have access to <strong>Fictiv\u2019s suite of manufacturing services<\/strong>, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CNC Machining, 3DP (3D Printing), Sheet Metal\u00a0<\/li>\n\n\n\n<li>Automated Quoting<\/li>\n\n\n\n<li>Automated DFM (Design for Manufacturability) Feedback<\/li>\n\n\n\n<li>Multiple Lead Time Options<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What do I get with a company email?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By verifying your company email address, you unlock the <strong>full suite <\/strong>of Fictiv capabilities, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Injection Molding, Compression Molding, Die Casting, Urethane Casting\u00a0<\/li>\n\n\n\n<li>Advanced DFM Feedback &amp; Quoting<\/li>\n\n\n\n<li>Dedicated Support<\/li>\n\n\n\n<li>Fictiv Teams<\/li>\n\n\n\n<li>Pay With PO (Purchase Orders)<\/li>\n\n\n\n<li><a href=\"https:\/\/www.fictiv.com\/ai\/materials\">Materials.AI<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This level of access is designed for teams that need to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manage complex, multi-part orders<\/li>\n\n\n\n<li>Pay flexibly (including via PO)<\/li>\n\n\n\n<li>Collaborate across departments<\/li>\n\n\n\n<li>Receive tailored, high-touch support<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What\u2019s changing?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure all users get the most out of the platform, accounts registered with a company email will have access to advanced features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you log in to <a href=\"https:\/\/www.fictiv.com\/\">fictiv.com<\/a>, you\u2019ll be prompted to update your account to use your company email address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-update-your-account-to-use-a-company-email\"><strong>How to update your account to use a company email<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Upgrading your email is quick and straightforward. Here\u2019s how you can switch to your company email:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-1-log-in-to-your-fictiv-account\"><strong>Step 1: Log in to your Fictiv account<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"914\" height=\"718\" data-src=\"https:\/\/www.fictiv.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-10-14-at-100035-AM.png\" alt=\"\" class=\"wp-image-21627 lazyload\" style=\"width:600px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-2-click-on-the-update-company-email-banner-at-the-top-of-the-page\"><strong>Step 2: Click on the \u201cUpdate company email\u201d banner at the top of the page<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1191\" data-src=\"https:\/\/www.fictiv.com\/wp-content\/uploads\/2025\/10\/unnamed-1.png\" alt=\"\" class=\"wp-image-21621 lazyload\" style=\"width:600px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-3-enter-your-preferred-company-email-and-click-nbsp-update-company-email\"><strong>Step 3: Enter your preferred company email and click&nbsp;\u201cUpdate company email\u201d<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1261\" height=\"1193\" data-src=\"https:\/\/www.fictiv.com\/wp-content\/uploads\/2025\/10\/unnamed-3.png\" alt=\"\" class=\"wp-image-21622 lazyload\" style=\"width:600px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-4-you-ll-receive-a-verification-email-to-the-new-address-click-verify-email-address-nbsp\"><strong>Step 4: You\u2019ll receive a verification email to the new address\u2014click \u201cVerify email address\u201d&nbsp;<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1048\" height=\"825\" data-src=\"https:\/\/www.fictiv.com\/wp-content\/uploads\/2025\/10\/unnamed-4.png\" alt=\"\" class=\"wp-image-21623 lazyload\" style=\"width:600px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-5-enjoy-full-access-to-fictiv\"><strong>Step 5: Enjoy full access to Fictiv<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once verified, you\u2019ll automatically unlock all of Fictiv\u2019s advanced features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can now access additional manufacturing services, tax exemptions, and dedicated support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-make-the-switch\"><strong>Why make the switch?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Switching to a verified company email ensures that you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Leverage the entire Fictiv platform<\/strong> to accelerate production.<\/li>\n\n\n\n<li><strong>Collaborate professionally<\/strong> with your teammates and procurement processes.<\/li>\n\n\n\n<li><strong>Streamline financial workflows<\/strong> with purchase orders and tax exemptions.<\/li>\n\n\n\n<li><strong>Get priority support<\/strong> for your most important projects.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Need help verifying your email or have questions? Reach out to <a href=\"mailto:hello@fictiv.com\">hello@fictiv.com<\/a><strong> <\/strong>for assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re making changes to the Fictiv experience based on your account email address. Using a company email helps us verify your account, connect you with the right resources, and provide a more tailored experience for your organization. In this guide, we\u2019ll walk you through: What do I get with a personal email? If you log [&hellip;]<\/p>\n","protected":false},"author":177,"featured_media":0,"parent":0,"menu_order":0,"template":"","categories":[290],"coauthors":[262],"class_list":["post-21611","cpt_help","type-cpt_help","status-publish","hentry","category-getting-started"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Whether you sign in to Fictiv with a personal email or a verified company email, your access to features, services, and support will vary.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Rachael Brownell\"\/>\n\t<meta name=\"google-site-verification\" content=\"8ph8WlncDAsdIAhs3oF8lSgRZYdkAFVJd_q_uOqTeh0\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.fictiv.com\/help\/getting-started\/should-i-use-a-personal-email-or-company-email-for-my-fictiv-account\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Fictiv\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Should I use a personal email or company email for my Fictiv account? 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