{"id":20344,"date":"2025-07-25T04:47:52","date_gmt":"2025-07-25T11:47:52","guid":{"rendered":"https:\/\/www.fictiv.com\/?post_type=cpt_help&#038;p=20344"},"modified":"2025-07-25T04:47:54","modified_gmt":"2025-07-25T11:47:54","slug":"how-do-i-download-my-order-invoice-or-receipt","status":"publish","type":"cpt_help","link":"https:\/\/www.fictiv.com\/help\/placing-an-order\/how-do-i-download-my-order-invoice-or-receipt","title":{"rendered":"How do I download my order invoice or receipt?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.fictiv.com\/our-platform\" rel=\"noreferrer noopener\" target=\"_blank\">Fictiv\u2019s platform<\/a> allows you to view and download a PDF copy of your invoice or receipt for your records. To do so, simply log into the Fictiv platform, navigate to the top of the page, and click <strong>Orders<\/strong> in the navigation bar.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"122\" data-src=\"https:\/\/www.fictiv.com\/wp-content\/uploads\/2025\/07\/How-do-I-download-my-order-invoice-or-receipt_.png\" alt=\"\" class=\"wp-image-20345 lazyload\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Orders<\/strong> section documents every order you\u2019ve placed and its status. From here, click on the relevant order number to see additional information.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1037\" data-src=\"https:\/\/www.fictiv.com\/wp-content\/uploads\/2025\/07\/Screen-Shot-2020-10-14-at-12.54.30-PM-scaled.png\" alt=\"\" class=\"wp-image-20346 lazyload\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">From here, you can track the production status of your parts and view inspection materials once our QC inspections are complete. You\u2019ll also find the <strong>Download Order confirmation<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"608\" data-src=\"https:\/\/www.fictiv.com\/wp-content\/uploads\/2025\/07\/Screen-Shot-2020-10-14-at-12.55.58-PM-scaled.png\" alt=\"\" class=\"wp-image-20347 lazyload\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Once you click on this button, the receipt will either open in a new tab or populate in your computer&#8217;s Downloads section, depending on your browser\u2019s settings.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1064\" height=\"1268\" data-src=\"https:\/\/www.fictiv.com\/wp-content\/uploads\/2025\/07\/Screen-Shot-2020-10-14-at-12.58.53-PM.png\" alt=\"\" class=\"wp-image-20348 lazyload\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Every Fictiv receipt contains a description of the part including lead time, process, material, finishing, color, and quantity, as well as cost per unit and total cost of that part. Grand totals and payment details are included at the end of the invoice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note for orders that were placed using a Purchase Order, the formal invoice will be sent by Fictiv&#8217;s AR Department once the last line item in the order has shipped.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fictiv\u2019s platform allows you to view and download a PDF copy of your invoice or receipt for your records. To do so, simply log into the Fictiv platform, navigate to the top of the page, and click Orders in the navigation bar. The Orders section documents every order you\u2019ve placed and its status. From here, [&hellip;]<\/p>\n","protected":false},"author":135,"featured_media":0,"parent":0,"menu_order":0,"template":"","categories":[293],"coauthors":[148],"class_list":["post-20344","cpt_help","type-cpt_help","status-publish","hentry","category-placing-an-order"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Fictiv\u2019s platform allows you to view and download a PDF copy of your invoice or receipt for your records. To do so, simply log into the Fictiv platform, navigate to the top of the page, and click Orders in the navigation bar. The Orders section documents every order you\u2019ve placed and its status. 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